Human Factors Training

WE SPREAD UX/HF SKILLS TO ORGANIZATIONS + INDIVIDUALS

We have worked to find the best way empower our clients and individuals to conduct high-quality Human Factors activities in-house. Our trainings are designed to be maximally effective by targeting specific audiences such as:

  • Execs & department managers
  • Professionals new in a HF/UX career
  • HF/UX practitioners wanting to improve a skill set

We have also worked to include numerous practical exercises and examples in our trainings to maximize learning. Trainings come with at least one FREE proven process or document template to get you up and running quickly and ensure important details aren’t missed. Trainings can be conducted remotely or in-person.  Our most popular trainings are listed below, but we also offer customized training to fit your unique needs. Contact us for pricing and scheduling.

Establishing a Successful HF Function in your Organization
WHO
Execs & Managers

TOPICS COVERED
- How Human Factors contributes to building safe healthcare products
- Human Factors regulatory documents you need to know (62366, FDA Guidance, etc.)
- How to plan and budget for HF activities

TEMPLATES INCLUDED
- Human Factors Plan
- Human Factors Road Map (includes integration into broader product road map)

2 HOURS
REMOTE OR IN-PERSON
Medical Human Factors:
From Start to Finish
WHO
HF Practitioners who are new to HF or not formally trained in HF

TOPICS COVERED
- How to sell the value of Human Factors
- FDA Guidance recommended HF process
- How 62366 compares to the FDA guidance
- The importance of tracability to/from HF documents

TEMPLATES INCLUDED
- Human Factors Plan
- Human Factors Road Map (includes integration into broader product road map)

1 DAY
REMOTE OR IN-PERSON
ss
Use-Related Risk Analysis: Prevent HF Problems Before they Occur
WHO
HF Practitioners who are new to HF or not formally trained in HF

TOPICS COVERED
- The value and importance of Use-Related Risk Analysis
- How to conduct Task & PCA Analysis
- How to conduct Use-Related Risk Analysis (e.g. uFMEA)
- How to conduct a URRA walkthrough

TEMPLATES INCLUDED
- Task & PCA Analysis spreadsheet
- Use-Related Risk Analysis spreadsheet

6 HOURS
REMOTE OR IN-PERSON
What our Clients Say
netflix
SKYE LEE
Netflix, Inc.
Sr. UX Manager

Shannon is an amazing usability and overall user experience consultant. She is extremely professional, detail oriented, and a great team player. Whether you are interested in qualitative or quantitative data, Shannon can gauge the project and your needs and make sure you obtain all the information you need along with a tactical way to move forward on making your product a success.

ebay
ELISSA DARNELL
ebay, inc.
Director of User Experience

It was a wonderful experience working with Shannon. She took on a challenging project for us with an uncertain outcome. Her research expertise resulted in a final product that far exceeded my expectations. The creativity and customer focus Shannon brought to my project was impressive! I look forward to working with her again.

The Florida Bar Association Logo
FRANCINE WALKER
The Florida Bar
COMMUNICATIONS DIRECTOR

Your comprehensive site review and professional analysis, usability testing, navigation card sort, and design style guide set our redesign efforts on a clear course that helped us improve site usability. The detailed reports are full of examples, explanations and visual aides that continue to be a valuable reference as we continue our efforts to improve The Florida Bar website. We are happy to serve as a reference and to recommend Sage Research & Design as an excellent resource for improving usability.

Tendril logo
TIM ENWALL
Tendril, Inc.
Founder, CEO, President & COO, CIO

I hired Shannon when I was with Access Graphics and again for Tendril Networks. We found Shannon’s input very helpful and appreciated that she found a way to work within our tight budget. You’ll see upon reviewing her credentials that it’d be pretty hard to find a more qualified and experienced user interface expert. I highly recommend Shannon.

userzoom
KIMBERLY OSLOB
Userzoom, Inc.
VP of UX Client Services

When a project comes up that requires UX consultancy work, Shannon is the first person I think of and will call. She is, without a doubt, an asset to any company and will help bring your design to the next level with her stellar research and design skills. I would highly recommend Shannon for any project that requires an excellent User Experience as a result.

EXPLORE OUR WORK