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Hospital Emergency Response

UX Research + UI DESIGN

When LiveProcess wanted to ensure that their innovative hospital emergency response planning & tracking tool had superior usability, they called Sage early in their design process.  We conducted in-context interviews and co-design sessions with response coordinators to learn about the emergency response cycle and identify user needs and pain points.  We then worked closely with in-house designers to evolve the UI design while conducting iterative remote usability testing.  The result was rewarding and successful!

  • In-Context VOC Interviews
  • Mental Model Mapping
  • Innovation Exercises
  • Remote Iterative Usability Testing
  • Product design requirements
  • Research-driven interaction design
  • Information architecture design