- Human Factors Engineering
- User Experience Research & Design
- Remote & In-Person Usability Testing
- Workshop & Training Facilitation
- B.S. in Human Factors Psychology
- M.A.Sc in Industrial Engineering
Bill was once bamboozled into standing on home plate and singing the National Anthem with his (then) girlfriend’s theater group before a nationally-televised Chicago White Sox home game. He got himself a Jumbotron close-up and everything!